Knowledge Management Assistant


IFC — a member of the World Bank Group — is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2023, IFC committed a record US$43.7 billion to private companies and financial institutions in developing countries, leveraging the power of the private sector to end extreme poverty and boost shared prosperity as economies grapple with the impacts of global compounding crises. For more information, visit

Job #:req27593
Term Duration: 1 year 0 months
Recruitment Type:Local Recruitment
Location:Washington, DC,United States
Required Language(s):English
Preferred Language(s):
Closing Date:6/7/2024 (MM/DD/YYYY) at 11:59pm UTC

The IFC Controllers Department (CNT) is responsible for effectively and efficiently managing IFC’s Financial Operations (loan, equity and short-term finance operations, and back-office treasury support operations), Financial Reporting (including reporting and analysis, portfolio review, investment accounting and accounting policy), Internal Controls, and Financial Integration, Systems and Projects. The Department comprises approximately 140 diverse and highly skilled staff, based in Washington DC, and Chennai. 

The Extended Term Temporary (ETT) will report to the Director.  

Duties & Responsibilities:

• Office Management and logistics: Manage the day to day administrative activities of the director, including, maintenance of the director’s calendar and ensuring that all briefing/background material for meetings is provided ahead of time, managing the director’s travel arrangements, managing the purchase order and invoice payment processes for the director and liaising with the resource management team, scheduling the director’s group meetings and Teams/webex arrangements, managing logistics for workshops, retreats and other events, managing the monitoring, measurement and reporting of the department’s key performance metrics, assisting with the on-boarding of new staff or visitors.
• Project Management: Assist the department with managing various project and product deliverables. Use innovative tools such as dashboards, mobile applications, SharePoint, Microsoft Planner, etc. to increase transparency, visibility and accountability for completion of activities and facilitate collaboration and coordination.
• Content Management: Assist the department with managing its online and in-house content.  Facilitate ease of retrieval and access to information for the department and its various stakeholders, in line with the IFC’s record management policies. Assist with the development and maintenance of online libraries and manuals to enhance business continuity and training efforts.

Selection Criteria

• Bachelor’s degree in a relevant discipline, e.g., accounting, finance, business administration, information technology, knowledge management, or a related discipline, with 2 to 3 years of work experience in a related field.  PMP certification is a plus.
• Knowledge of technology tools used to develop effective delivery mechanisms for the team’s content, such as dashboards, websites, mobile applications.  
• Knowledge of Tableau, SharePoint, Microsoft office suite of products (particularly Power Point, Word, Excel, Planner).  
• Strong communication/writing skills, including the ability to explain and express views/opinions articulately and confidently.
• Strong organizational skills and demonstrated ability to deliver high quality results/outputs in a timely manner.
• Proactive, innovative, with an open and collegial work style and ability to listen and integrate ideas from diverse views, create partnerships, and collaborate with others while maintaining individual responsibility.
• Ability to deal sensitively in a multi-cultural environment and build effective working relations with clients and colleagues.

World Bank Group Core Competencies

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories. 

Note: The selected candidate will be offered a one-year appointment, renewable at the discretion of the World Bank Group, and subject to a lifetime maximum ET appointment of three years. If an ET appointment ends before a full year, it is considered as a full year toward the lifetime maximum. Former and current ET staff who have completed all or any portion of their third-year ET appointment are not eligible for future ET appointments.

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