Associate Public Education Officer

The Associate Public Education Officerworks under the supervision of the Communications and Information Manager, Madrid Information and Promotion Division.

  • Madrid Information and Promotion Division, Madrid Registry, Brands and Designs Sector
  • Grade – P2
  • Contract Duration – 2 years (maximum cumulative length of 5 years) *
  • Duty Station: CH-Geneva 
  • Application Deadline: 27-May-2024, 4:59:00 PM

2.      Duties and Responsibilities

The incumbent will perform the following principal duties:

a.   Draft and maintain the public education and awareness framework on the Madrid System for end users.

b.   Develop educational and promotional  products for users of the Madrid System, in collaboration with relevant units in the Madrid Registry and across the organization, including proposals, briefs, and related scripts for tutorials, promotional videos, podcasts, and other products, and outline/write content for online and printed materials.

c.   Coordinate the Madrid Registry public webinar program in cooperation with other units, in particular with the WIPO External Offices, including topic selection, preparation of materials, rehearsals, delivery of presentations and assessment.

d.   Plan, organize and implement educational virtual and in-person events for IP Offices and trademarks users.  Deliver general and ad hoc training on the Madrid System such as online services, legal framework or operation.

e.   Assist in the organization of, and participate in, promotional meetings and events in WIPO headquarters and abroad to stimulate interest in, and knowledge of, the International Trademark System, and reply to specific enquiries about the Madrid System.

f.    Monitor and report regularly on webinar performance and event analytics; propose training for staff to enhance technical skills, and competencies in presentation and educational activities; follow up on recommendations/issues identified to find specific trainings from external providers.  Share experience on webinars and audiovisual products with other WIPO units.

g.   Perform other related duties as required.

3.      Requirements

Education (Essential)

First-level university degree in communications, online marketing or education or a related discipline.

Education (Desirable)

First-level university degree in law or IP.

Experience (Essential)

At least three years of professional experience in the field of communications, education, promotion or a related field.

Experience (Desirable)

Experience in IP related industry.

Experience working in an international setting and/or multicultural environment.

Prior experience in multimedia and video production to support education and promotion activities.

Experience of using webinar and video conferencing solutions for training and education activities.

Language (Essential)

Excellent written and spoken knowledge of English.

Language (Desirable)

Good written and spoken knowledge of French or Spanish.

Knowledge of other official UN languages.

Job Related Competencies (Essential)

Ability to communicate about legal and complex questions to a diverse audience in a clear and understandable manner.

Good organization skills with an ability to work and deliver under tight deadlines and keeping attention to detail.

Capacity to work on own initiative and as part of a team.

Excellent communication and interpersonal skills and ability to maintain effective partnerships and working relations in a multicultural environment, with sensitivity and respect for diversity.

Competent user of Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and the Internet, and the ability to adapt quickly to new software.

Excellent public speaking and presentation skills.

Job Related Competencies (Desirable)

Knowledge of the trademark registration and Madrid System related processes and capacity to explain the rules and procedures governing the area of work.

Knowledge of audiovisual project management and video editing software.

Ability to remain abreast of new communications trends and understanding of effective communication through video.

4.      Organizational Competencies

1.    Communicating effectively.

2.    Showing team spirit.

3.    Demonstrating integrity.

4.    Valuing diversity.

5.    Producing results.

6.    Showing service orientation.

7.    Seeing the big picture.

8.    Seeking change and innovation.

9.    Developing yourself and others.

5.      Information

Mobility:  WIPO staff members are international civil servants subject to the authority of the Director General and may be assigned to any activities, office or duty station of the Organization.  Accordingly, the selected candidate may be required to move from time to time to new functions and/or to another duty station.

Annual salary:

Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment.  Please note that this estimate is for information only.  The post adjustment multiplier (cost of living allowance) is variable and subject to change (increase or decrease) without notice.  The figures quoted below are based on the April 2024 rate of 84.8%

Annual salary      $49,254 
Post adjustment      $41,767 
Total Salary      $91,021 
Currency USD  

Salaries and allowances are paid in Swiss francs at the official rate of exchange of the United Nations.

Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances.

Additional Information

* Initial fixed-term appointment of two years, renewable subject to satisfactory performance and other applicable conditions.  The selected candidate’s appointment will be subject to an overall term of five years in this position, with no possibility of renewal beyond that term.  S/he may, however, apply and be considered for other positions at WIPO.

This is not applicable to WIPO staff members on fixed-term, continuing or permanent appointments, who were recruited following a competition under Staff Regulation 4.10 (“Appointment Boards”).

This vacancy announcement may be used to fill other posts at the same grade with similar functions in accordance with Staff Rule 4.9.5.

Applications from qualified women as well as from qualified nationals of unrepresented Member States of WIPO and underrepresented geographical regions are encouraged. Please click on the following links for the list of unrepresented Member States and the list of underrepresented regions and the WIPO Member States in these regions.

The Organization reserves the right to make an appointment at a grade lower than that advertised.


By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPO at a later date, if that employment resulted from such willful misrepresentations.

In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and these will be reviewed individually.

Additional testing/interviewing may be used as a form of screening.  Initial appointment is subject to satisfactory professional references.

Additional background checks may be required.


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