IT Support Officer at Norsworthy Farms & Agro Allied Industries Limited

Norsworthy Farms & Agro-Allied Industries Limited is an integrated agro-industrial establishment. A 3,000 Hectare Oil Palm Plantation and processing facility-palm oil mill & palm kernel crushing plant.

  • Job Type:Full Time
  • Qualification: BA/BSc/HND
  • Experience: 4 years
  • Location: Lagos
  • Job Field: Agriculture / Agro-Allied

Job Summary

  • To manage and maintain the network infrastructure of Norsworthy Farms, as well as the acquisition, installation, maintenance, troubleshooting and repair of computer hardware devices.
  • To manage all software applications running on the hardware devices and ensure that they provide adequate support to Norsworthy Farms in order to achieve set objectives.

Duties and Responsibilities

  • Provides robust IT platforms and infrastructure to support Norsworthy Farms’ business operations.
  • Assists in implementing IT strategies, policies and procedures.
  • Provides technical support to users on network issues.
  • Administers day-to-day operations of networks and servers
  • Implements LAN/WAN maintenance and management procedures.
  • Establishes and maintains user accounts, profiles, file sharing, access privileges on the company applications.
  • Installs, supports and maintains physical servers and appliances.
  • Oversees the day-to-day operation of computer networks within Norsworthy Farms.
  • Oversees the Enterprise Security application (Sophos) for Norsworthy Farms.
  • Maintains computer peripheral equipment such as scanners, printers and ensures that these are prepared and ready to be used.
  • Assists the Head, Information Technology in the deployment of computer hardware around the company.
  • Maintains logs and records of daily data communication transactions, problems, and remedial actions.
  • Provides support and maintenance to the business’ software and applications.
  • Creates accounts for new users in the company’s active directory server and assigns access rights to software applications.
  • Installs client/server applications and essential software patches, carries out any required maintenance of applications and identifies compatibility issues, escalating appropriately
  • Supervises and performs hands on training for computer users and operators.
  • Develops and executes company-wide disaster recovery and business continuity plans with respect to software, data and applications.
  • Performs the addition, removal and updates of staff data and access rights in line with the information security policy

Qualifications
Required:

  • Minimum of Two (2) years’ experience in the information technology department of a similar organisation
  • Candidates should possess a Bachelor’s Degree / HND in Computer Science or a related discipline
  • Preferred Candidate should reside within Asaba and environs

Method of Application

Interested and qualified candidates should send their CVs to: recruitment@norsworthy.com.ng using the Job Title as the subject of the mail.

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